From my understanding it is based on an episode of Black Mirror.
Someone correct me if I am wrong because this is such a quick and not in depth view point, but basically a guy wants to escape the realities of life because of his dying/sick wife. He comes across this new testing facility that will allow him to escape and goes to his subconscious where suddenly there is a malfunction with his journey in his mind and gets into his lost thoughts. From there it keeps going deeper into his thoughts. He ends up waking up and getting out of his mind. He goes to the hospital where his wife is at and suddenly she walks again for the first time and the man realizes life is actually full of joy and happiness.
Hi! Former SoundFX 2019 member here. Josh Greene, the creator of the set, wanted the set to be interpreted differently by everyone. While obviously Black Mirror-like, the films Josh recommended to us in order understand the set were Being John Malkovich and The Eternal Sunshine of Spotless Mind. However, this was a general plot that we pieced together from Josh, April, MK, and lots of theorizing.
Fred Jones is wanting to escape life due to the reality of his wife dying and being without a job for the first time in his life. He goes to E-Scape industries where he gets his consciousness uploaded into a computer. Through this process, we see his memories (in a more fantastical way) from the most recent to his oldest through the medley "Mr. Sawyer's Bicycle": Mr. Guder being the day he got laid off, Tom Sawyer as his younger days being a rockstar at his company, Bicycle being his first date with his future wife. Suddenly, the system malfunctions and glitches appear (fun fact: the person in the bear costume is Logan Cabieles who would go on to be Boyd in the 2020 set). Mrs. Jones wants him to come back to reality, but Fred can't deal with the pain just yet. The system starts to reset, but the glitches have imbedded themselves. Fred sees a puppet version of him and his wife, who tell him that he has to wake up. When he wakes up, he goes to collect his things, goes to his wife, and spends her last moments with her. Fred reflects that there's nobody left in his life, but even though things are terrible, he needs to try to be joyful and happy because he's alive.
Obviously, there are plenty of interpretations and that's the beauty of this set: whatever you see and feel is what the show is about. At the end of the day, this set is about being happy with your life, because no matter how bad things might seem, they can always become better. Josh never wanted us to correct anybody's view of the set because at the end of the day, it doesn't matter. The emotional rollercoaster is the purpose of this set. You're supposed to say "I didn't necessarily understand it, but I felt it." Josh created a set that was intentionally confusing because he believes that you don't have to understand a story in order to enjoy it. Even as a performer in the set, I still don't think I fully understand the plot, so don't worry.
(quick behind the scenes fact: this was NOT the plan from the beginning of the creation process. The set used to open with the song "Shia LaBeouf" in it, so try to figure out how that possibly could have fit in to any set.)
TL;DR: the plot of this set really doesn't matter. If you had fun watching it and think you learned something, that's what is truly important.
Cigarette by Ben Folds
Good Day by Tally Hall
Mr Guder by The Carpenters
Tom Sawyer by Rush
Bicycle Race by Queen
Who's That Chicken by Moron Police
Don't Threaten Me With A Good Time by Panic! At The Disco
Got Your Number by Serena
Fred Jones by Ben Folds
Joyful by X Ambassadors
Let's Get This Over by There Might Be Giants
Good News by Mandisa
I would add that Don't Threaten Me With A Good Time and Got Your Number are combined into one number. Let's Get This Over and Good News are also combined into one number (with a reprise of Joyful thrown in at the end of that number. Personally, I separate Mr. Jones's Joyful solo as a number separate from the mash-up).